E-commerce Chatbots: Why You Need Them for Your Online Store

Online Shopping Bots: How AI is Improving Customer Experience October 18-20 Discovery Park Certainly empowers businesses to leverage the power of conversational AI solutions to convert more of their traffic into customers. Rather than providing a ready-built bot, customers can build their conversational assistants with easy-to-use templates. You can create bots that provide checkout help, … Weiterlesen …

The role of customer service in acquiring new customers

Customer relationship management: the evolving role of customer data Positive professional relationships facilitate happiness for both parties, whereas upset or confused customers can lead to employee stress and burnout. When it comes to the importance of customer service, customer retention is one of the biggest factors to keep in mind. This is illustrated by the … Weiterlesen …